FAQs


WHERE ARE YOU BASED?
We're happily based on the East Coast of the USA.
 
DO YOU HAVE PROMOTIONS THAT OFFER FREE SHIPPING? 
   Yes we do The Dream Team offers amazingly affordable shipping options to both domestic and international in addition to that out company offers free shipping on orders of 50$ or more!!
 
HOW MUCH DOES SHIPPING COST?
    The Dream Team Offers incredible reasonably priced shipping options as well as a cool selection of shipping methods:
                                         
                                        USA
Standard Shipping- $3.74      ( 3 weeks - 6 weeks)
Premium Shipping- $5.73      (2 weeks  - 4 weeks)
Express Shipping - $7.51       (1 week    - 2 weeks)
 
                   
                                 INTERNATIONAL
Standard Shipping- $3.78       ( 3 weeks - 6 weeks)
Premium Shipping- $5.81       (2 weeks  - 4 weeks)
Express Shipping - $7.62        (1 week    - 2 weeks)
 

 HOW LONG DOES IT TAKE TO SHIP?
  Orders will typically take 1-3 days for handling and quality assurance in addition to their shipping time . When placing an order with us a company employee will personally go over your order to confirm the shipment and for quality assurance which is equally important to us.  We guarantee all products being made of the highest quality materials as well as them being expertly crafted by our designers, we take about 1-3 business days to fulfill most orders for shipment. Please consider this time when you order.
 
HOW CAN I TRACK MY PACKAGE?
 To track your order, simply use the USPS issued Tracking number provided in the Shipping Confirmation Email that is sent the moment your order ships.  These are often caught in your spam or junk folder so be sure to check there. For more details see our complete shipping policy located by clicking the tab located at the bottom of our website under: Shipping Policy
WHY ISNT THERE TRACKING INFORMATION FOR MY ORDER?
  If you don't see the Shipping Confirmation email but you did receive a order confirmation email, check your spam or junk folder. If you did not receive a shipping confirmation on email and you also do not have an order confirmation email, please email our customer service account because you may have provided your email wrong. If you receive the tracking number and it states the order is "NOT FOUND", this just means the PO has not scanned your package individually. It should update in 12 hours. If the estimated delivery date has passed and your order is still in transit, give it a week. If you do not receive it by then or the tracking as still not updated after a week, let us know. if there is anything concerning you please let us know by reaching out at Thedreamteamstore.info